Elements and Performance Criteria
- Facilitate the team's understanding of the competitive systems and practices strategy
- Communicate with all team members the objectives and benefits of the competitive systems and practices strategy.
- Review with team members the techniques and methods that will be used in achieving the competitive systems and practices strategy.
- Using a systems approach, help team members understand how the team fits into the organisation.
- Establish appropriate communication and teamwork within the team and with other teams.
- Develop a work structure with the team that allows for everyone to participate in the application of the competitive systems and practices strategy.
- Facilitate application of knowledge about the importance of controlling variation in competitive systems and practices
- Facilitate the development of skills and knowledge within the team
- Facilitate the development of commitment within the team to the competitive systems and practices strategy
- Ensure that the team has sufficient resources and adequate equipment available to meet the requirements of the competitive systems and practices strategy.
- Encourage the adoption of continuous improvement.
- Encourage employee acceptance of responsibility for the quality of own work.
- Provide continuous feedback and communication of progress at all levels in implementing the strategy.
- Involve team members in relating identified problems and opportunities for improvement to the competitive systems and practices strategy, and involve them in developing any required changes, to ensure awareness, learning and commitment.
- Establish and monitor indicators of team culture.